HIPAA NOTICE
Notice of Privacy Practices
Effective Date: January 1, 2020 · Last Updated: January 1, 2024
Our Commitment to Your Privacy
North Carolina Personal Care Services is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of protected health information, provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect. We understand that health information about you and your health care is personal, and we are committed to protecting it.
How We May Use and Disclose Your Information
We may use and disclose your health information in the following ways without your authorization:
Treatment
We may use or disclose your health information to provide, coordinate, or manage your health care and related services, including sharing information with other health care providers involved in your care.
Payment
We may use or disclose your health information to obtain payment for services we provide to you, including billing your insurance company or Medicaid.
Health Care Operations
We may use or disclose your health information for our internal operations, such as quality assessment, staff training, and compliance reviews.
As Required by Law
We will disclose your health information when required to do so by federal, state, or local law, including reporting to public health authorities or law enforcement.
Your Rights Regarding Your Health Information
You have the following rights regarding the health information we maintain about you:
Right to Inspect and Copy
You have the right to inspect and obtain a copy of health information that may be used to make decisions about your care.
Right to Request Amendment
If you feel that health information we have about you is incorrect or incomplete, you may ask us to amend the information.
Right to Request Restrictions
You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment, or health care operations.
Right to Confidential Communications
You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.
Right to an Accounting of Disclosures
You have the right to request a list of certain disclosures we have made of your health information.
Right to a Paper Copy of This Notice
You have the right to a paper copy of this notice at any time, even if you have agreed to receive this notice electronically.
Our Duties
We are required by law to maintain the privacy of your protected health information and to provide you with this notice of our legal duties and privacy practices. We are required to abide by the terms of this notice currently in effect. We reserve the right to change our privacy practices and to make the new provisions effective for all protected health information we maintain. We will post a revised notice in our office and on our website.
How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer at the address below or by calling (336) 604-0770. You will not be penalized for filing a complaint. You may also submit a complaint directly to the U.S. Department of Health and Human Services at hhs.gov.
Contact Our Privacy Officer
For questions about this Notice or to exercise your rights, contact our Privacy Officer:
Phone
(336) 604-0770
Message Us
Send us a message online
Address
411 Parkway Ave, Suite D
Greensboro, NC 27401
Effective Date: January 1, 2020 · Last Updated: January 1, 2024
Also see our Website Privacy Policy for information about how we handle data collected on this website.
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